Frequently Asked Questions
WHY DO I NEED A TV COVER?
You’ve purchased a wonderful new TV—one not designed for exposure to the elements. TV Coverz helps protect your investment from damaging moisture, dust, dirt, pollen, bugs, salt air, and UV rays. Manufacturers’ warranties and extended warranties may be voided when damage is caused by outdoor elements, making it more important than ever to protect your outdoor LCD or plasma TV.
WHO BENEFITS FROM USING A TV COVER?
Anyone who wants to protect their outdoor LCD TV or outdoor plasma TV. This includes homeowners who entertain outdoors, snowbirds, RV owners, sports tailgaters, and owners of hotels, resorts, sports bars, restaurants, beach or ‘tiki’ bars, country clubs, and any other outdoor entertainment venue. Do not VOID your warranty.
WHAT FABRIC DO YOU USE FOR YOUR TV COVERS?
We researched and tested scores of fabrics until we found the perfect solution. Our TV covers are crafted from a premium, flexible material because of its strong, water resistant, scratch resistant, and UV resistant properties. Our material is 100% solution dyed polyester with a water repellent and polyurethane coating providing a waterproof finish. It’s a sturdy fabric that resists tearing yet is soft to the touch—it won’t scratch your LCD TV or plasma TV screen. Even our threads are chosen carefully for their UV resistance and strength.
HOW ARE YOUR TV COVERS MADE?
Each TV Coverz outdoor LCD TV cover and outdoor Plasma TV cover is handcrafted in the U.S.A. in professional workrooms. Our meticulous creators have been trained in the art of custom fabrication techniques, drapery fabrication, advanced stitching techniques, and standards that exceed industry criterion. Your TV cover is painstakingly assembled according to your specific TV’s precise measurements and customized to adapt to your mounting style. Both the fabric and threads have been selected for maximum performance, UV and water resistance, and flexibility. Our covers are fashioned with reinforced stitching in stress areas, boxed corners, and heavy-duty Velcro® closures for maximum strength and protection. All materials are waterproof and UV resistant, protecting your TV from the elements.
ARE TV COVERZ WATERPROOF OR WATER RESISTANT?
Our custom outdoor TV covers are water resistant. The fabric is pre- treated with waterproofing material; however the threads used in fabricating the covers insert tiny piercings into the fabric during the sewing process. No TV cover is 100% waterproof.
DOES THE TV COVER PROTECT THE BACK AS WELL AS THE FRONT OF AN OUTDOOR TV?
Yes— Each custom outdoor LCD TV cover and outdoor Plasma TV cover is crafted to shield and protect the back as well as the front of your TV. The cover is securely fastened with heavy duty Velcro® brand fasteners for even better protection.
WILL THE TV COVER SCRATCH THE SURFACE OF MY TV?
No—As long as it is kept clean. Each custom outdoor TV cover is fashioned from our handpicked fabric which is non- abrasive. An ill fitting additional liner is not necessary because the fabric is both protective and gentle. Always make sure to prevent any particles and dirt from getting inside your outdoor TV cover when not in use. Putting the cover on with dirt in the cover can most certainly cause scratching. And we don’t want that.
HOW DOES THE COVER COME ON AND OFF? HOW DOES IT FASTEN?
Our outdoor TV covers easily slips on and off from the top of your outdoor TV and fastens securely with heavy duty Velcro® fasteners. The flexible fabric ensures a secure fit without a struggle.
HOW DO I CLEAN MY TV COVER?
Your outdoor TV cover will look its best when kept clean. To clean, first remove the cover from the TV. Take a soft brush and gently brush off loose dust and dirt. Using a solution of lukewarm water and mild natural soap such as Ivory™, wipe the cover with a clean cloth. Rinse the cloth and wipe the soap residue off the cover. Allow to air dry. Or remove the cover and hose it down! The use of detergents or bleach may diminish the water repellent finish and are not recommended.
WHAT COLORS ARE AVAILABLE?
Now we offer 15 eye-pleasing colors, you’re sure to find a cover that coordinates with your décor. Our outdoor TV covers are available in Black, White, Beige, Toast, Taupe, Gray, Dark Gray, Ocean Blue, Marine Blue, Navy, Green, Burgundy, Red, Teal or Yellow.
WILL THE OUTDOOR TV COVER WORK WITH DIFFERENT KINDS OF WALL MOUNTS?
Yes—select your type of wall mount during the easy ordering process.
MY MOUNTING STYLE IS NOT PICTURED ON YOUR ORDER FORM — CAN I STILL ORDER A TV COVER?
Yes — contact us and we will work with you to design a TV Coverz protective cover that fits your setup style. While we are unable to show every wall mount available rest assured if you follow our measuring guide(s) properly your cover will fit right every time.
HOW DO I MEASURE MY TV?
Measuring is VERY important! See our easy-to-follow measuring instructions for detailed information.
HOW DO I PLACE AN ORDER?
Visit our secure, user-friendly online ordering form and complete the ordering information. You will need to precisely measure your TV as each custom TV cover is designed to fit your flat panel TV securely. Easy to follow measuring instructions are included. You will select a mounting style, choose a color, and place your order.
HOW LONG WILL IT TAKE TO RECEIVE MY TV COVER?
TV Coverz are shipped within 7 business days of ordering. Once shipped, delivery times depend on the shipping method you select. You will receive an email from UPS with your shipment tracking information.
HOW IS MY TV COVERZ ORDER SHIPPED?
TV Coverz ships via UPS (United Parcel Service) and offers Ground, 2-Day and Overnight delivery. When your order ships you will be notified by email and provided tracking information for your TV Cover. You may also log into your account and view your ‘order status’ – tracking information is provided there as well. TV Coverz currently ships only in the continental United States.
ARE DISCOUNTS AVAILABLE FOR A/V INSTALLERS AND DELAERS?
Yes— See our Dealer Page for more information.