May 5, 2015

Frequently Asked Questions | TV Coverz

Frequently Asked Questions

Frequently Asked Questions

WHY DO I NEED A TV COVER?
You’ve purchased a wonderful new TV—one not designed for exposure to the elements. TV Coverz helps protect your investment from damaging moisture, dust, dirt, pollen, bugs, salt air, UV rays and more. Manufacturers’ warranties and extended warranties may be void when damage is caused by outdoor elements, making it more important than ever to protect your outdoor TV.

WHO BENEFITS FROM USING A TV COVER?
Today outdoor TVs are everywhere. Our many varied customers include, home owners, RV owners, sports tailgaters, hotels, resorts, sports bars, restaurants, country clubs, and any other outdoor entertainment venues.

WHAT FABRIC DO YOU USE FOR YOUR TV COVERS?
We researched and tested scores of fabrics until we found the perfect solution. We craft our TV covers from a premium, flexible material because of its strong, water resistant, scratch resistant, and UV resistant properties. Our material is 100% solution dyed polyester canvas with a water repellent and polyurethane coating providing a waterproof finish. It’s a sturdy fabric that resists tearing yet is soft to the touch—it won’t scratch your LCD TV or plasma TV screen. Even when it comes to our threads we choose them carefully for their UV resistance and strength.

HOW DO YOU MAKE YOUR TV COVERS?
Each TV Coverz outdoor TV cover is handcrafted in professional workrooms. Our meticulous creators have decades of experience in the art of custom fabrication techniques, drapery fabrication, advanced stitching techniques, and standards that exceed industry standards. We painstakingly assemble your TV cover to your specific TV’s precise measurements and customized to adapt to your mounting style. Both the fabric and threads have been selected for maximum performance, UV and water resistance, and flexibility. Our covers are fashioned with reinforced stitching in stress areas, boxed corners, and heavy-duty Velcro® closures for maximum strength and protection. All materials are waterproof and UV resistant, protecting your TV from the elements.

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ARE TV COVERZ WATERPROOF OR WATER RESISTANT?
Our custom outdoor TV covers are water resistant. The fabric is pre-treated with waterproofing material however, the needles used in fabricating the covers insert tiny piercings into the fabric during the sewing process. No TV cover is 100% waterproof.

DOES THE TV COVER PROTECT THE BACK AS WELL AS THE FRONT OF AN OUTDOOR TV?
Yes— Each we craft each custom outdoor TV cover to shield and protect the back as well as the front of your TV. The cover fastens securely with heavy duty Velcro® brand fasteners for even better protection.

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WILL THE TV COVER SCRATCH THE SURFACE OF MY TV?
No—Just keep it clean. Each custom outdoor TV cover is fashioned from our handpicked fabric which is non- abrasive. Hence an additional liner is not necessary due to the fabric being both protective and gentle. Always make sure to prevent any particles and dirt from getting inside your outdoor TV cover when not in use. Putting the cover on with dirt in the cover can most certainly cause scratching on both the screen and the bezel. And we don’t want that.

HOW DOES THE COVER COME ON AND OFF? HOW DOES IT FASTEN?
Our outdoor TV covers easily slips on and off from the top of your outdoor TV and fastens securely with heavy duty Velcro® fasteners. The flexible fabric ensures a secure fit without a struggle.

HOW DO I CLEAN MY TV COVER?
Your outdoor TV cover will look its best when kept clean. To clean, first remove the cover from the TV. Take a soft brush and gently brush off loose dust and dirt. Using a solution of lukewarm water and mild natural soap such as Ivory™, wipe the cover with a clean cloth. Rinse the cloth and wipe the soap residue off the cover. Allow to air dry. Or remove the cover and hose it down! We do not recommend the use of detergents or bleaches which may diminish the water repellent finish.

WHAT COLORS ARE AVAILABLE?
We offer 15 eye-pleasing colors, you’re sure to find a cover that coordinates with your décor. Our outdoor TV covers are available in Black, White, Beige, Toast, Taupe, Gray, Dark Gray, Ocean Blue, Marine Blue, Navy, Green, Burgundy, Red, Teal or Yellow.

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WILL THE OUTDOOR TV COVER WORK WITH DIFFERENT KINDS OF WALL MOUNTS?
Yes—select your type of wall mount during the easy ordering process.

I DON”T SEE MY MOUNTING STYLE ON YOUR ORDER FORM — CAN I STILL ORDER A TV COVER?

Yes – contact us and we will work with you to design a TV cover that fits your mounting configuration. We are unable to show every wall mount available but rest assured if you follow our measuring guide(s) properly your cover will fit right every time.

HOW DO I MEASURE MY TV?
Measuring is VERY important! See our easy-to-follow measuring instructions for detailed information. Remember ‘Measure Twice, Cut Once!

HOW DO I PLACE AN ORDER?

Visit our secure, user-friendly shop and complete the ordering information. Please precisely measure your TV as each custom TV cover is designed to fit your TV securely. Please reference our easy to follow measuring instructions to assist you in measuring your TV cover. During the ordering process, you will select a mounting style, choose a color, and place your order. You have the option of submitting the dimensions with your order or you can choose to provide them later by checking the box next to ‘Please contact me for my TV dimensions’.

HOW LONG WILL IT TAKE TO RECEIVE MY TV COVER?
TV Coverz ship withinn 7 business days of ordering. We always try to ship them out sooner and do most of the time. Once shipped, delivery times depend on the shipping method you select. You will receive an email from UPS with your shipment tracking information.

HOW DOES MY TV COVERZ ORDER SHIP?
ups_logoTV Coverz ships via UPS (United Parcel Service) and offers Ground, 2-Day and Overnight delivery. When we ship your order an email from UPS with the tracking information is sent to you at the email address provided during your order. You may also log into your account and view your ‘order status’ – tracking information is provided there as well. TV Coverz currently ships only in the continental United States.

ARE DISCOUNTS AVAILABLE FOR A/V INSTALLERS AND DELAERS?
Yes— See our Dealer Page for more information.

Frequently Asked Questions

BUY YOUR COVER NOW!